💼 Job Title: Client Advisor – Luxury Retail
🕒 Experience: Minimum 1 year in luxury retail (jewellery, watches, or fashion accessories preferred)

About the Brand:

Join a prestigious Luxury Retail Brand that delivers exquisite products and exceptional client experiences. Be part of a team that drives personalized customer service, sales excellence, and brand loyalty.

Key Responsibilities:

Provide world-class customer service to high-value clients.

Develop in-depth product knowledge to advise clients on jewellery, watches, or luxury accessories.

Build and maintain long-term client relationships, ensuring repeat business.

Achieve individual and store sales targets, upselling and cross-selling where appropriate.

Assist clients with styling, gifting, and purchase decisions.

Maintain accurate client records and follow-ups using CRM tools.

Ensure visual merchandising standards and store presentation align with brand guidelines.

Collaborate with team members and management to optimize store performance.

✅ Required Skills

Exceptional Luxury Customer Service & Relationship Management (Primary Skill)

Strong sales and upselling abilities

Excellent communication & interpersonal skills

Attention to detail and discretion with high-value clients

Ability to work collaboratively in a fast-paced retail environment

Product knowledge and confidence in guiding client decisions

🎓 Qualifications

Minimum 1 year of experience in luxury retail

Preferred: Experience in jewellery, watches, or luxury accessories