Job Role: Cluster Manager
📋 Role Overview:

We are seeking a dynamic and result-oriented Cluster Manager to oversee multiple store operations within the assigned region. The candidate will be responsible for driving sales performance, ensuring operational excellence, and leading Store Managers to achieve business objectives.

This role requires strong business acumen, leadership capability, and multi-location management experience.

🔹 Key Responsibilities:

Oversee and manage performance of multiple stores within the cluster

Drive sales targets and revenue growth across all locations

Monitor KPIs (Sales, Conversion, ATV, UPT, Shrinkage, Productivity)

Recruit, train, and develop Store Managers and key team members

Ensure SOP compliance and operational excellence

Conduct regular store audits and performance reviews

Manage inventory control and minimize stock loss

Analyze sales reports and implement corrective strategies

Coordinate with HO for marketing, VM, and inventory planning

✅ Required Skills:

Strong multi-store leadership & team management

Business planning & sales forecasting ability

Deep understanding of retail KPIs

Strong analytical & reporting skills

Excellent problem-solving & decision-making ability

People development & coaching skills

P&L understanding and financial awareness

Strong communication & negotiation skills

🔹 Candidate Profile:

Graduate / MBA preferred

Proven experience managing 3–10 stores

Strong track record of target achievement

Willingness to travel within assigned region