🛍️ Job Title: Department Manager

Industry: Retail / Fashion / Lifestyle
Experience: 3–6 Years

📄 Job Description (JD)
🎯 Job Summary

We are seeking a performance-driven Department Manager to lead a retail department, drive sales targets, manage team performance, and ensure excellent customer experience. The ideal candidate should have strong leadership skills and solid knowledge of retail operations.

🛒 Key Responsibilities

Drive department sales and achieve monthly & quarterly targets

Monitor and improve key retail KPIs (Conversion, ATV, UPT, Sell-through)

Lead, train, and motivate the sales team to maximize productivity

Ensure high standards of customer service and satisfaction

Maintain visual merchandising standards as per brand guidelines

Oversee stock management, replenishment, and shrinkage control

Analyze daily sales reports and take corrective actions

Handle escalated customer complaints professionally

Coordinate with Store Manager for smooth store operations

🎓 Qualification & Experience

Graduate (Postgraduate preferred)

3+ years of experience in retail industry

Minimum 1–2 years team handling experience