Job Title: Department Manager

Job Overview

The Department Manager is responsible for managing a specific department within the store, ensuring excellent customer service, achieving sales targets, and leading the sales team to deliver a high-quality shopping experience.

Key Responsibilities

• Manage daily operations of the assigned retail department.
• Achieve monthly and yearly sales targets.
• Supervise and motivate Sales Associates and Fashion Consultants.
• Maintain visual merchandising standards according to brand guidelines.
• Monitor stock levels and inventory management.
• Provide excellent customer service and resolve customer issues.
• Coordinate with Store Manager and other departments.
• Train and guide team members to improve performance.
• Analyze sales reports and implement strategies to increase revenue.

Required Skills

✔ Strong Leadership and Team Management
✔ Excellent Customer Service Skills
✔ Retail Sales Strategy and Target Achievement
✔ Visual Merchandising Knowledge
✔ Inventory and Stock Management
✔ Communication and Problem-Solving Skills

⭐ Main Skill: Team Leadership & Sales Management

Qualification

• Graduate / MBA preferred
• Retail management certification is an advantage

Reporting To

Store Manager / Retail Operations Manager