Department Manager
Premium Retail Company
|Sahara Ganj Mall (Lucknow)
Job Description
Job Description (JD)
🎯 Job Summary
We are looking for a result-oriented and dynamic Department Manager to lead store operations, drive sales performance, and manage team productivity. The candidate will be responsible for achieving department targets while ensuring excellent customer experience and brand standards.
🛒 Key Responsibilities
Drive department sales and achieve monthly/quarterly targets
Monitor and improve KPIs (Conversion, ATV, UPT, Sell-through)
Lead, train, and motivate the sales team
Ensure high standards of customer service
Maintain visual merchandising as per brand guidelines
Manage inventory, stock replenishment & shrinkage control
Prepare daily/weekly sales reports and performance analysis
Handle customer escalations professionally
Coordinate with Store Manager for smooth operations
🔑 Required Skills
⭐ Main Core Skill:
Strong Leadership & Sales Driving Ability
Essential Skills:
Team handling & people management
Target-oriented mindset
Strong communication & interpersonal skills
Retail KPI knowledge
Problem-solving ability
Inventory & stock management understanding
Customer service excellence
Analytical & reporting skills
Decision-making ability
Time management & multitasking
🎓 Qualification:
Graduate / Postgraduate preferred
3+ years retail experience
Minimum 1–2 years team handling experience mandatory
🎯 Job Summary
We are looking for a result-oriented and dynamic Department Manager to lead store operations, drive sales performance, and manage team productivity. The candidate will be responsible for achieving department targets while ensuring excellent customer experience and brand standards.
🛒 Key Responsibilities
Drive department sales and achieve monthly/quarterly targets
Monitor and improve KPIs (Conversion, ATV, UPT, Sell-through)
Lead, train, and motivate the sales team
Ensure high standards of customer service
Maintain visual merchandising as per brand guidelines
Manage inventory, stock replenishment & shrinkage control
Prepare daily/weekly sales reports and performance analysis
Handle customer escalations professionally
Coordinate with Store Manager for smooth operations
🔑 Required Skills
⭐ Main Core Skill:
Strong Leadership & Sales Driving Ability
Essential Skills:
Team handling & people management
Target-oriented mindset
Strong communication & interpersonal skills
Retail KPI knowledge
Problem-solving ability
Inventory & stock management understanding
Customer service excellence
Analytical & reporting skills
Decision-making ability
Time management & multitasking
🎓 Qualification:
Graduate / Postgraduate preferred
3+ years retail experience
Minimum 1–2 years team handling experience mandatory
Requirements & Skills
Graduate
Key Skills Required
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