Job Title: Cluster Manager

Job Summary:

The Cluster Manager oversees multiple retail stores within a designated region. The role focuses on driving sales performance, ensuring operational excellence, managing store teams, and maintaining brand standards across all locations.

Key Responsibilities:
Manage and oversee multiple store operations within the assigned cluster
Drive sales targets and ensure revenue growth across all stores
Monitor store performance, KPIs, and profitability
Recruit, train, and develop Store Managers and teams
Ensure consistent visual merchandising and brand standards across stores
Conduct regular store visits, audits, and performance reviews
Analyze sales reports and implement improvement strategies
Manage inventory control, stock movement, and shrinkage
Ensure excellent customer experience across all outlets
Coordinate with HO for promotions, campaigns, and business planning
Required Skills:
Strong leadership and multi-store management skills
Excellent analytical and problem-solving abilities
Sales-driven mindset with business acumen
Team management and people development skills
Good communication and stakeholder management
Qualifications:
Graduate (any stream)
MBA / Retail Management preferred
Experience in handling multiple stores is mandatory
Key Competency (One Main Skill):

👉 Multi-Store Leadership & Business Management