Job Title: Floor Manager
Job Summary:

We are looking for a dynamic and responsible Floor Manager to oversee daily floor operations, ensure excellent customer service, and manage staff performance. The ideal candidate should have strong leadership skills and the ability to handle customer queries efficiently.

Key Responsibilities:
Supervise and manage daily floor operations
Ensure high levels of customer satisfaction through excellent service
Monitor staff performance, attendance, and grooming standards
Handle customer complaints and resolve issues professionally
Coordinate with sales team to achieve targets
Maintain store cleanliness, display, and visual merchandising standards
Train and guide team members for better performance
Ensure proper stock display and inventory coordination
Prepare daily sales reports and operational updates
Ensure adherence to company policies and SOPs
Required Skills:
Strong leadership and team management skills
Excellent communication and interpersonal skills
Problem-solving and decision-making ability
Customer-focused approach
Basic knowledge of sales and retail operations
Ability to work in a fast-paced environment