ob Title: Floor Manager (Retail)

📍 Location: [Add Location]
🏢 Industry: Retail / Luxury Retail

Job Summary:

We are looking for a dynamic and result-driven Floor Manager to oversee daily store operations, drive sales performance, and ensure an exceptional customer experience. The ideal candidate will lead the sales team, maintain store standards, and achieve business targets efficiently.

Key Responsibilities:
Manage and supervise day-to-day floor operations
Lead, motivate, and train the sales team to achieve targets
Ensure high levels of customer satisfaction through excellent service
Monitor sales performance and implement strategies to maximize revenue
Maintain visual merchandising standards as per brand guidelines
Handle customer queries, complaints, and escalations professionally
Ensure store cleanliness, hygiene, and overall presentation
Coordinate with inventory and backend teams for stock availability
Track KPIs and prepare daily/weekly sales reports
Ensure adherence to company policies and procedures
Requirements:
Proven experience as a Floor Manager / Store Supervisor in retail
Strong leadership and team management skills
Excellent communication and interpersonal skills
Customer-focused mindset with problem-solving ability
Ability to work in a fast-paced environment
Basic knowledge of sales reporting and retail KPIs