Retail Aptitude Test (RAT)
Online Career Assessment & Development Plan by Academy of Retail Excellence
The Academy of Retail Excellence (AORE) conducts an advanced Retail Aptitude Test (RAT) designed to assess career readiness in the retail industry. Through AI-based video assessments, case studies, and general aptitude tests (personality, communication, retail knowledge, etc.), professionals can evaluate their skills for roles such as FA, CSA, Sr. FA, ASM, DM, Store Manager, District Manager, and Cluster Manager.
At the end of the assessment, participants receive a detailed report explained by our career counselors, helping them chart their career development plan.
Career Progression Path
Key Benefits
- Identifies individual strengths in retail sales, customer service, and operations
- Helps professionals find the most suitable retail roles
- Provides clear direction for career growth and progression
- Increases self-awareness about communication, leadership, and stress handling
- Acts as a foundation for personalized training & development plans
- Enhances employability and validates potential to employers
- Evaluates practical retail knowledge: inventory, store layout, customer engagement
- Assists managers with promotions, role fit, and team assignments
- Encourages continuous learning & upskilling
- Adds value during performance reviews and internal evaluations
Areas of Assessment
1. Skills Assessment
- Customer Service Excellence
- Sales & Negotiation
- Product Knowledge
- Visual Merchandising
- Inventory Management
- Leadership & Supervision
- Retail Technology
- Problem-Solving & Decision-Making
- Adaptability & Time Management
2. Personality Assessment
- Empathy, Patience, Positive Attitude
- Resilience, Attention to Detail
- Confidence, Dependability
- Communication Skills, Flexibility
- Work Ethic
3. Language Assessment
- Fluency in Local Language & English
- Polished Verbal & Non-Verbal Communication
- Sales-Oriented Language
- Conflict Resolution
- Written Communication
4. Behavioural & Sales Proficiency
- Understanding Customer Needs
- Upselling & Cross-Selling
- Closing Techniques
- Relationship Building
- Data-Driven Selling
Retail Case Study – KPI Assessment
- Defining KPIs & Data Collection
- Benchmarking & Sales Performance Analysis
- Customer Satisfaction & Inventory Efficiency
- Staff Performance & Profitability Analysis
- Identifying Gaps & Actionable Recommendations
